Legal Documents

New Betting Terms & Conditions — In Plain English

Please read these rules before using New Betting. We've made every effort to write them in clear, straightforward language — no hidden clauses, no loopholes.

Last Updated: January 2026
Language: Bengali
Applicable: Bangladesh
Version 3.2

A Quick Overview Before You Begin

Reading New Betting's Terms & Conditions may feel like a formality, but it's genuinely there to protect you. Knowing what's written here helps you understand how the platform works, what to expect, and what happens in any given situation.

These Terms & Conditions form a binding agreement between New Betting and all users of its services. By creating an account on New Betting, you are deemed to have accepted these terms. We recommend taking a moment to read them before signing up.

New Betting reserves the right to update these Terms & Conditions at any time. For significant changes, you will be notified via your registered email or SMS. The latest version will always be available on this page.

This service is strictly for individuals aged 18 and above. Participation by minors is completely prohibited. Age is verified at the time of account registration.

Key Points of the Terms & Conditions

Six key pillars of New Betting's Terms & Conditions — make sure you have a clear understanding of each one

Account Rules
Each person is allowed only one account. Registration must be completed with accurate information.
Payment Policy
Deposit and withdrawal rules, limits, and processing timeframes are clearly defined.
Bonus Terms
Each bonus has clearly defined rollover, expiry, and eligibility conditions.
Betting Rules
Rules covering valid bets, cancellation grounds, dispute resolution, and result declaration.
Security Guidelines
Account security, password policy, KYC verification, and fraud prevention measures.
Responsible Gaming
Terms covering limit-setting, self-exclusion, and access to support.

Section 1 — Account Registration & Use

Opening an account on New Betting requires meeting a few basic conditions. These are necessary to ensure the accuracy of personal information and the security of the platform.

1.1 Eligibility

You must be 18 years of age or older to use new betting. Opening an account as a minor is strictly prohibited. Any such account discovered will be closed immediately and all associated transactions will be voided.

1.2 Single Account Policy

Each person may hold only one account. If multiple accounts are found linked to the same individual, all accounts will be closed and any bonuses forfeited. Winnings generated across multiple accounts will be reviewed and settled following an initial investigation.

1.3 Accuracy of Information

The name, date of birth, mobile number, and email you provide at registration must all be accurate. Creating an account with incorrect or false information will cause issues during KYC verification and may result in your withdrawals being blocked. Please provide the correct details from the very beginning.

  • 1Your account is personal — you may not allow anyone else to use it.
  • 2Your login credentials (username and password) must be kept confidential.
  • 3new betting reserves the right to temporarily suspend any account where suspicious activity is detected.
  • 4To close your account, please contact support.
💡 Tip: Enable two-factor authentication (2FA) on your account — it adds an extra layer of security to keep your account protected.

Section 2 — Deposit & Withdrawal Policy

New Betting has specific rules governing deposits and withdrawals. These follow international standards for financial security and anti-money laundering compliance.

2.1 Deposits

The minimum deposit on new betting is ৳200. Deposits via bKash, Nagad, and Rocket are typically processed within 2–5 minutes. Bank transfers may take 2–4 hours, and crypto deposits require 15–30 minutes for network confirmation.

Withdrawals must be made to the same payment method used for the deposit — this is a fundamental anti-money laundering requirement. For exceptional circumstances, please contact support.

2.2 Withdrawals

The minimum withdrawal is ৳500. After submitting a withdrawal request, funds typically reach your mobile wallet within 15 minutes to 2 hours. Bank transfers may take up to 24 hours.

KYC verification must be completed before your first large withdrawal. Simply submit a photo of your National ID — approval typically takes 2–4 hours.

  • 1No platform fees on deposits or withdrawals.
  • 2Your mobile operator's standard charges may apply.
  • 3Withdrawals cannot be made directly from bonus balance — only after the rollover requirement is fulfilled.
  • 4Suspicious transactions may require additional verification.
⚠️ Important: Withdrawals to third-party accounts are strictly prohibited. All withdrawals must be made to a payment method registered in your own name.

Section 3 — Bonus & Promotion Terms

New betting's bonus offers are genuine benefits — but they do come with their own terms. Understanding these terms helps you get the most out of every bonus.

3.1 Rollover Requirements

To withdraw bonus credit, you must first wager a specified amount — this is known as the rollover or wagering requirement. Each bonus carries its own rollover rate, typically ranging from 5X to 10X the bonus amount. The welcome bonus carries an 8X rollover, meaning if you receive a ৳1,000 bonus, you must place ৳8,000 in bets before withdrawing.

Cashback offers generally carry no rollover requirement — you can withdraw them as soon as they are credited. This is one of the key advantages of New Betting's cashback offers.

3.2 Bonus Expiry

Every bonus has a set expiry period. Once expired, the bonus and any associated winnings will be forfeited. After activating a bonus, the rollover requirement must typically be completed within 7–30 days. The specific timeframe is stated in each offer's details.

3.3 Bonus Abuse

Using multiple accounts to claim bonuses, attempting to exploit the bonus system, or coordinating with others to circumvent bonus terms — any activity of this nature may result in bonus forfeiture and account closure.

  • 1Each promotion is available once per person / household / IP address.
  • 2Bonus balance and cash balance are displayed separately.
  • 3Bonus bets may not be valid on all sports — please check the terms of the specific offer.
  • 4Withdrawing before completing the rollover requirement will result in the bonus being cancelled.

Section 4 — Betting Rules

There are a few important rules to follow when placing bets on new betting. These rules are in place to ensure a fair environment for all players.

4.1 Bet Acceptance & Cancellation

Once a bet is confirmed, it generally cannot be changed. However, a cash-out option is available in select live betting situations. If a bet is placed at incorrect odds due to a technical error, New Betting reserves the right to void that bet.

4.2 Match Cancellation & Postponement

If a match is cancelled before it begins, all bets on that match are fully refunded. If a match is abandoned mid-way, the result is generally considered valid once 90% or more of the scheduled duration has been completed. In cricket, any result determined by the DLS method is treated as final.

4.3 Maximum Winnings Cap

There is a maximum win cap per single bet, which varies by game and betting category. For standard Sports Betting, this limit ranges from ৳5 lakh to ৳50 lakh. Contact support for specific limits.

📌 Please note: If new betting detects suspicious betting patterns, it reserves the right to void bets or investigate the account in question. Please bet honestly and within normal limits.
৳200
Minimum Deposit
৳500
Minimum Withdrawal
18+
Minimum Age
24/7
Support Hours

Section 5 — Security & Identity Verification (KYC)

New Betting complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. This isn't just a regulatory requirement — it's also essential for protecting your own funds.

5.1 When Is KYC Verification Required

KYC verification is mandatory in the following situations: when making a first-time withdrawal of ৳10,000 or more; when suspicious activity is detected on an account; and in the case of a large jackpot win.

For KYC verification, you will need to submit clear photos of both sides of your National ID (NID) or passport. In some cases, a recent utility bill or bank statement may also be required.

5.2 Account Security

You are primarily responsible for the security of your own account. Use a strong password, enable two-step verification, and never share your password with anyone. If you suspect unauthorised access to your account, contact support immediately.

  • Never share your login credentials with anyone
  • Avoid logging in over public Wi-Fi
  • Change Your Password Regularly
  • Always keep your app or browser up to date
  • Stay alert to suspicious links and phishing messages

Section 6 — Responsible Gaming Policy

New Betting believes that betting is a form of entertainment. But when it goes beyond control, it can become a problem. That is why our platform has a number of protective measures in place.

You can set daily, weekly, and monthly deposit limits on your own account. Lowering a limit takes effect immediately, while increasing one requires a 24-hour waiting period — this helps protect you from impulsive decisions.

Through the self-exclusion feature, you can take a temporary or permanent break from the platform. Break options range from 1 day up to 6 months. For a permanent closure, please contact support.

If you or someone you know is experiencing problems related to betting, speak to our support team. We are always ready to help with care and understanding. Free assistance is available.

Section 7 — Prohibited Activities

The following activities are strictly prohibited on the new betting platform. Engaging in any of them puts your account at risk of suspension and your balance at risk of forfeiture.

  • 1Attempting to launder money or funnel illegal funds through New Betting.
  • 2Creating multiple accounts to collect bonuses.
  • 3Placing bets using software bots or any automated method.
  • 4Placing bets based on match-fixing or insider information.
  • 5Attempting to access another user's account.
  • 6Impersonating New Betting staff to deceive others.
  • 7Exploiting technical vulnerabilities on the platform for unfair advantage.

If evidence of any of the above activities is found, New Betting will immediately suspend the account in question, investigate the transactions, and take legal action if necessary.

Section 8 — Dispute Resolution & Complaints Process

New Betting is committed to resolving every matter with full transparency. If you have a dispute, please follow the steps below.

8.1 Submitting a Complaint

Start by reaching out via live chat or email at support@newbetting.best. Our support team typically provides an initial response within 24 hours. Complex matters may take 48–72 hours.

8.2 Appeal Process

If you are not satisfied with the initial response, please request that the matter be escalated to the senior support team. Use your reference number throughout the entire complaints process.

📞 Contact: Support Email — support@newbetting.best | Live Chat — bottom-right corner of the website | Average Response Time — 2 minutes.

Section 9 — Limitations & General Provisions

New Betting will not be held liable for losses resulting from technical failures, third-party service disruptions, or natural disasters. However, any losses caused by faults within our own systems will be investigated and addressed appropriately.

These Terms & Conditions are governed by international online gaming laws. In the event of any dispute, the decision of new betting's licensing authority shall be final in determining the applicable law and jurisdiction.

New Betting may amend any part of these Terms & Conditions at any time. Notice of significant changes will be provided via your registered email or an on-platform notification. Continued use of the platform after any update constitutes acceptance of the revised terms.

📅 Last Reviewed: These Terms & Conditions were last reviewed and updated in January 2026.

Done reading the rules? Let's get started

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Frequently Asked Questions

Frequently Asked Questions About Terms & Conditions

New Betting charges no withdrawal fees — it is completely free on our end. However, transaction charges from bKash, Nagad, or Rocket may apply according to each operator's own policy, which is outside New Betting's control. The minimum withdrawal amount is ৳500. For standard members, the daily withdrawal limit via mobile banking is ৳50,000. Bank transfers carry a higher limit. VIP Gold members and above enjoy significantly higher daily limits. KYC verification must be completed before large withdrawals — otherwise processing may be delayed. For specific limits or any other queries, feel free to ask via live chat.

Enabling two-factor authentication (2FA) on your New Betting account is straightforward and significantly strengthens your account security. Start by logging in to your account. Then tap the profile icon in the top right corner and go to "Security Settings". You will find the "Two-Factor Authentication" option there. Click "Enable". A one-time OTP will be sent to your registered mobile number. Enter that code to confirm, and 2FA will be active. From that point on, every login will require both your password and an OTP sent to your phone. If you lose your phone or change your number, contact support to set it up again with the new number. With 2FA active, even if someone gets hold of your password, they cannot log in without your phone — so keeping it enabled is essential.
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